This page contains all terms and conditions governing the use of the maxwim platform. Please read carefully before registering or using any of our services.
Before reading the full terms, here are six core points every maxwim user should understand.
Only individuals aged 18 and above are permitted to register and use the maxwim platform. KYC verification is conducted for all accounts.
Each user is only permitted to hold one active account. Duplicate accounts may result in account termination and forfeiture of balances.
All bonuses are subject to clearly stated rollover requirements. Read the terms of each promotion before claiming it.
Your personal data is protected with 256-bit SSL encryption. maxwim will not share your information with any third party without your consent.
Maxwim reserves the right to amend the terms and conditions at any time. Users will be notified via the platform and continued use constitutes acceptance.
If you have any questions about these terms, the maxwim support team is available at all times via live chat.
This document is a binding agreement between you as the user and maxwim as the platform operator. By registering or using any of our services, you agree to be bound by all terms stated herein.
By accessing or using the maxwim platform through any device or method, you acknowledge that you have read, understood, and agree to be fully bound by these Terms and Conditions. If you do not agree with any part of these terms, you are advised not to use our platform.
These terms apply together with our Privacy Policy and any additional guidelines or rules published from time to time. In the event of a conflict between the terms in this document and any other communication, this document shall prevail.
Maxwim reserves the right to modify, add or remove any part of these terms at any time without prior notice. It is the user's responsibility to review this page periodically. Continued use of the platform after any changes are made constitutes full acceptance of the updated terms.
To be eligible to use the maxwim platform, you must meet all of the following eligibility requirements without exception:
Maxwim reserves the right to reject registration applications or close existing accounts where there is evidence or reasonable suspicion that the above eligibility conditions have been breached. maxwim's decision in such matters is final.
You are required to provide accurate, complete, and up-to-date information during registration. This includes your full name as per your ID, date of birth, active email address, and valid mobile number. Providing false or misleading information constitutes a serious breach of these terms.
Maxwim carries out a strict Know Your Customer (KYC) process as part of our commitment to security and regulatory compliance. You may be asked to submit the following documents:
Withdrawal requests will not be processed until KYC verification is fully completed. This is a fixed policy with no exceptions.
You are solely responsible for maintaining the confidentiality of your password and login credentials. maxwim will not be held liable for any losses arising from unauthorized access to your account resulting from your failure to keep your login credentials secure.
Maxwim supports a range of deposit and withdrawal methods including FPX, local e-wallets, interbank transfers and selected cryptocurrencies. All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.
Deposits are typically credited to your account within minutes after confirmation by the payment system. Withdrawals are processed within 1 to 3 business days, depending on the chosen method and the KYC verification status of your account.
Maxwim does not charge fees for most transactions, however third-party payment providers may apply their own charges. Please check with your provider before making a transaction.
All bonuses and promotions offered by maxwim are subject to the specific terms stated alongside each offer. The terms in this section are general guidelines that apply to all promotions unless otherwise stated.
All bonuses received must be rolled over the specified number of times before they can be converted into cash eligible for withdrawal. The exact rollover value is stated in the terms of each promotion.
All bonuses have a defined validity period. Unused bonuses or incomplete rollover requirements within that period will be automatically forfeited without compensation.
All games available on the maxwim platform use a certified Random Number Generator (RNG) to ensure fairness and true randomness. Casino game results are final and cannot be disputed unless there is clear evidence of a technical failure.
In the event of a technical disruption, software bug or connection failure during an active game, maxwim reserves the right to void, cancel or replay the affected rounds or bets. Decisions made in such situations are final.
Odds for sports betting are set by maxwim and may change at any time before a bet is confirmed. Bets confirmed by the system are final. Cancelled matches will be handled in accordance with the market rules stated in the Sports section of the platform.
Maxwim users are expected to act honestly, responsibly and ethically at all times. The following activities are strictly prohibited and may result in account termination and legal action:
Maxwim works closely with relevant authorities in the investigation of any suspected unlawful activity. We take every user report of suspicious behaviour seriously.
The collection, use and protection of your personal data is governed by the maxwim Privacy Policy, which forms part of this agreement. We encourage you to read Privacy Policy us in full.
In short, maxwim collects data necessary to provide services, process transactions, comply with legal requirements and improve user experience. Your data is protected with 256-bit SSL encryption and we do not sell your personal information to any third party for marketing purposes.
The maxwim platform uses cookies and similar tracking technologies to enhance user experience, analyse website traffic and personalise content. By using this platform, you consent to the use of such cookies.
Maxwim shall not be liable for any direct, indirect, consequential or incidental losses arising from the use of or inability to use the platform, including but not limited to financial losses from wagering activity.
The platform is provided "as is" without any express or implied warranty regarding continuous availability, accuracy of information or fitness for a particular purpose. maxwim does not guarantee that the platform will be free from technical disruptions at all times.
You may close your account at any time by contacting the maxwim customer support team. Prior to closure, you must fulfill all pending rollover requirements and withdraw any eligible account balance.
Maxwim reserves the right to suspend or terminate any user's account at any time and for any reason, including but not limited to violations of these terms, fraudulent conduct or regulatory compliance requirements. In cases of termination arising from a violation, account balances may be forfeited.
Users who wish to take a break from the platform may activate the self-exclusion option available in account settings. This is part of maxwim's commitment to Responsible Gaming.
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where maxwim operates. Any dispute arising from or related to these terms will be resolved through arbitration or in a court of competent jurisdiction.
If any provision of these terms is found to be invalid or unenforceable by a court, the remaining provisions of this document shall continue in full force and effect.
If you have any questions, concerns or complaints regarding these Terms and Conditions, please contact our support team through the following channels: